Question 1

How does the AI resume builder work?

Accepted Answer

Our AI resume builder analyzes your input and suggests optimized content, keywords, and formatting. It uses advanced algorithms to match your resume with ATS systems and job requirements, ensuring maximum visibility to recruiters.

Question 2

What's included in the premium plan?

Accepted Answer

Premium plan includes unlimited resume/CV/cover letter downloads, advanced AI features, priority support, 200+ premium templates, and access to our career coaching platform.

Question 3

Can I cancel my subscription anytime?

Accepted Answer

Yes, you can cancel your subscription at any time. You'll continue to have access to premium features until the end of your billing period.

Question 4

Do you offer refunds?

Accepted Answer

We offer a 30-day money-back guarantee for all premium subscriptions. If you're not satisfied with our service, contact our support team for a full refund.

Question 5

Is my data secure?

Accepted Answer

Absolutely. We use enterprise-grade SSL encryption, secure data storage, and comply with GDPR and other privacy regulations. Your personal information is never shared with third parties.

Question 6

How long does it take to create a resume?

Accepted Answer

With our AI-powered tools, you can create a professional resume in as little as 15-30 minutes. The process is guided and includes AI suggestions to optimize your content.

Question 7

Do you provide customer support?

Accepted Answer

Yes, we provide comprehensive customer support including email support, live chat, and detailed documentation. Premium users get priority support with faster response times.

Question 8

Can I use the platform on mobile devices?

Accepted Answer

Yes, our platform is fully responsive and works seamlessly on all devices including smartphones, tablets, and desktop computers. We also offer a PWA for mobile app-like experience.

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